I had this issue and it took several weeks with both CA techs and Microsoft to resolve it.
my setup was as follows.
AD server 2003 running Arcserve 12.5
Exchange 2007 on server 2008
This is a copy of the final resolution from CA.
PROBLEM
=======
“Unable to take GRT backup on exchange...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.