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  • Users: Afek1
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  1. Afek1

    Voicemail reports

    Hi, I like to know about a way to retrieve data about our cs 1000M voice mail. We use Call Pilot 4.0. 1. I like to know how many calls was diverted to the extension VM 2. caller id of calls diverted to the extension VM 3. When mail box is full or 90% full 4. How long is the oldest message in...
  2. Afek1

    How do i get information a caller entered on IVR

    Hi, When a client is calling our office he is asked to insert his driver license ID on the IVR . We are using the Nortel CS 1000 and Symposium 1. What need to be installed to capture this number? 2. What need to be configured to capture this number? 3. How do I capture this number? 4. Where...
  3. Afek1

    How to setup outlook dialer

    Hi, One of my clients asked me to provide him with the ability to call from his outlook contact list. Currently he us the CS1000M & call pilot 4.0 What do I need to enable the outlook dialer option for my client? My client don't like/want the Microsoft OCS Thanks

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