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was on site today office manager still insisted calls went to ans. serv. when nite button pressed her manager came in and said it never went to ans.serv BUT the nite greeting gave them the ans service number problem solved i can't tell you how long i spent about this ,but i knew it would not do...

thanks for all your input i will be on site fri. now they are now telling me when they pressed nite button , (meeting, or lunch ),it would go to ans. serv i am still stumped , but will let you known what i find

there nite button was progragramed as nite srev .system does not support remote call foward 'how can call foward to ans serv.?

there nite button was programed as nite button service

hi i have a customer who just replaced there vs 3.1 to vs 5.0 they are telling me that when they pressed there nite button . it went to there ans.serv , this was after a power failure of a week. there dial tone carrier is cable , 3.1 does not support remote call foward , i can't think of how...

dexman, i tried the other slot , same thing , what about that 091 for featur e 59 (country code )

Hi all, I am installing a 5X9 Rel.7 Problem : when i call 78 or 79 i get a busy tone , same when i dial 777 both are in #505 group 7 also when dialing F-59 i get PACSR7.091J this does not look right or i'am i wrong THANX DANN

fould the problem . it was rotary enable . now customer whats delay on auto att this is very confusing , can you tell me how to program ? dann by the way , does the vm ports use rotary to transfer to ext /

hi guy's. I'm trying to install auto attendant on Majix. It's a Merlin Messaging, now here's the problem. When a call comes in, it answers immediately and then says your call is being transferred and then goes to extension 10. Also when calling station to station after 3 rings, it does not go to...

hi all , sorry for asking the same question , but has anyone heard of digital link thru att before? dann

hi guys, i have a customer with a definity rel. 7.0 (i think) they are adding out going caller id to there T-1 thru AT&T, they call it digital link , my question : is there anything i have to do in the switch? pardon my typing dann

hi all can some one tell me the difference between a 5420 and a 2420 ? dann

back again, i replaced the adjunct and the same thing, milli second closure, reseated acs , same thing i noticed that the door phone led is blinking all the time but i thought the door phone and closure were two separete things ?

jim, so you think i am right about the controller unit ?

hi guys. i have a customer who has a door strike that won't operate i put a tester across common and normal open , when i press button on phone (closure 1) i get a short but only for a miili second not the 3 seconds its programmed for , also tried toggle setting same thing, i ASSUMED it was the...

Kevin Customer has 2 trunk groups (2) PRI 's thru Verizon for local 2 way calls and (2) T-1's thru AT&T for long distance and international My question is , do they really need cbc ?

has anyone heard of call per call service thru Verizon semmes my customer is paying every month but does'nt known what it is?

hello guys i have a customer who wants to call foward her calls to her cell phone , only problem is she whats to do it from her house only thing i can think of is : forward from the tel or dial into system and change cov. path to ro xxxx any help or ideas would be appeciated dann

thanx for the info , they are POTS lines and I will pass this info on to customer DANN

hi all I have a customer with a Magix (not sure of rel), they want calls to come in and after 3 to 4 rings if no one answers to forward to a 800 number. I think they have do this thru the provider (call forward-no answer) or is there something in the switch that can do this? thanx in advance