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I haven't gotten my laptop back yet from being reimaged but the guy that did it said that reimaging fixed the problem. Can't say that was a surprise since the port was passing h/w diagnostics, but I sure wish there had been a way to figure out what was broken. I am impressed by and grateful...

A tip of the sombrero for your tips -- you've had some super ones! Sorry I was not able to respond sooner but I had very little access to the web during the past week. You assumed correctly about it being a corporate laptop. I was at the mothership this week and ended up turning it in to be...

Thanks for the great tips. I tried these last night and learned more but still cannot get the driver to install. I did discover that I had to delete/rename the .sys driver in the dllcache directory and in a similar reinstall directory because Windows was restoring them after I deleted them...

I have a Dell Latitude C610 laptop with an integrated 3C920 Ethernet controller is currently not usable by Windows 2000. (The device passes 3Com diagnostics that talk to the device directly.) Device Manager reports that "The device is not working properly because Windows cannot load the...