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  1. mikecad

    eCAS Call alert question

    I have several alerts set up for 911 calls in eCAS. The last few days, I received a couple of alerts with a 3 digit extension as the caller. We use 5 digit extensions. I looked at the extension list in eCAS, and there are 3 digit "extensions" listed. From what I know of eCAS, these are TAC...
  2. mikecad

    job to run multiple CMS reports

    Is there a way to set up a report to run multiple agent historical reports. I have a supervisor that has a designer report where she must enter each agent ID, then run the report. She would like to be able to just run one "job" and have all of the individual agent reports run, rather than...

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