Nevermind, this was resolved, our consultant was reached. If anyone is curious, the change was in the Add Digits section of our PRI. Our PRI sends us the last 3 digits of our phone number, and the Merlin adds the 400 or 500 to direct the call.
I will try to explain the best that I can. We have a PRI coming into our Merlin Magix 4.0, with a Merlin Messaging Module providing our AA. Our system is serviced by a PRI, though I beleive we have at least one standard line (phone number) that also comes into the system (it automatically...
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