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  1. Idontdophones

    Change extension of incoming calls to operator instead of AA?

    Nevermind, this was resolved, our consultant was reached. If anyone is curious, the change was in the Add Digits section of our PRI. Our PRI sends us the last 3 digits of our phone number, and the Merlin adds the 400 or 500 to direct the call.
  2. Idontdophones

    Change extension of incoming calls to operator instead of AA?

    I will try to explain the best that I can. We have a PRI coming into our Merlin Magix 4.0, with a Merlin Messaging Module providing our AA. Our system is serviced by a PRI, though I beleive we have at least one standard line (phone number) that also comes into the system (it automatically...

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