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is it normal ?

Hello, I have 2 IP Office 500v2 R9.0.2 for 2 customers (2 different LAN) I am surprised for the slowness connection with Manager to load configuration of theses IPO.. I have never this problem with IPO < R9. Does somebody have already had that ? Best regards.

Hi, I can define a maximum time of recording for a voice mail of users. BUT can i define a number of message maximum for a voice mail of a user? IP OFFICE 500 V1, R8.0 (voice embedded) Best regards :)

Theses 20 phones dont reboot, after several hours. They are blocked => "Discover XXX.XXX.XXX.XXX" This only happens on the 2nd site on VPN.

Thank but i dont use this method. There is no alternative ?

Hi, I have 2 sites : - 1er site : IPO500V1 R8 + 40 phones ( DHCP with IPO500) - 2nd site : connected to VPN on 1er site (IO500) + 20 phones (DHCP with CISCO router) When the VPN was disconnect, and reconnect, the phones on 2nd site are locked to "Discover XXX.XXX.XXX.XXX" I must to...

COOL !! RTP keep alive : work fine ! Thank :)

In addition, when i active "annoucements" for a user, these forward are OK

Hello, Is that this problem still exists? => When i forward a incoming call (trunk SIP) by a same trunk SIP i have no voice .. Now my ipo is in R8.0.44 I trie this : - check or uncheck "REFER" in SIP Line => same problem - check or uncheck "RE-INVITE" => same problem I must use a second...

Hi, I have same problem that this thread : http://www.tek-tips.com/viewthread.cfm?qid=1656530 Alfonso said : "I forgot to cancel this thread. I solved it forcing the protocol in both, sip=trunk and IPDEC line." forcing protocol ? => do you have fix same protocol = CODEC ? for example you...

IPOV1 R8.0.18 Incoming call and Outcoming call : Trunk SIP Phone : 5402 (Numeric), 5602 (IP), 1616 (IP) Sometimes, the caller does not hear the customers..with 5402 avaya OR 5602, so there are no problem on network lan. Trunk SIP it works well for 1 year..i dont understand. This problem may...

Hi, IPO 500 R6.1.20 I have 1608 phones and 9620 phones. The 1608 phones are connected and with extensions : it's OK The 9620 phones are connected and with theses extensions : it's OK BUT i have a error with a only 9620 phone, i cant connect this phone with a extension (454 on this example or...

what ?

Hi, I dont understand in doc the "2nd annoucement" in the user tab "announcements" The first announcement is holdmusic.wav : OK. But what is the 2nd announcement ? I thought that it's holdmusic2.wav (i add this in source announcement in tab "system/telephony/tones and music"). But when i test...

Hello, IPO500 Release 7.0.23. I just have a music on hold for users everything worked fine BUT, suddenly, this music on hold does not work, i just have tone... I stop SD card I start SD Card everything worked fine Do you have an idea ?

I just want transfert a incoming call to a voicemail BUT I want to have music with a voice announcement informing the caller that he may leave a message on voice mail. I know that voice embedded can't use wav file to voicemail. So my question : "it's it possible to use the auto attendant for...

conf : IPO500 V2 R.6.1 Voice embedded Can we have a voice mail with a personalized message from an audio file? Or, is it possible to use the "auto attendant" for this ? Thanks :)

thank :)

its right, i will explain : First => If a user does not answer to his phone (ex : 25sec), i want his calls are forwarded to another user. Second => I want that users activate their voicemail. When the voicemail is activated, calls are to be transferred immediately (without using the "no...

Hi, Is it possible to forward calls directly to voicemail without the "no answer time". Because ? - if user does not answer => calls forward to a another user after the "no answer time" - if user active "voicemail" => calls forward directly to voicemail without the "no answer time". Best...