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Thanks. I am ready to try assigning 55 and 56 to hunt group 7 just to see what happens. However the VM/AA does not answer when you dial those extensions, so maybe that doesn't look too promising... Outcalling may be enabled for the user logging in at 6:08 - maybe I should just disable it all...

Hello, anyone want to hear a weird one? Never saw this before. Partner system is as follows: 308, 012, ACSv8, 012, Messaging 7 System has 8 lines, extensions 10-50, and the voice mail (with four port card) is 51-54. Autoattendant answers all calls. System will run fine for a few days -...

Ah ha, I see, thank you. Split ports out of the 770 group, and those handle just delay announcements. Since this system is small and deals with fairly low call volumes, and the announcements were only a few seconds - I may try my luck with just one port for delay announcements. That ought...

Thanks, Tim, I was actually thinking a strobe would be best here - continuous ringing when there are a lot of calls would probably drive everybody nuts. Unfortunately it is probably a moot point. I have ports on 412 cards available, and 016 TR stations available, but no MLX ports, and no...

I apologize if I am missing something and/or being dense. I thought that the Merlin Messaging was the device that would play the announcement; I was unaware if there is another device involved. If this is clearly spelled out in the documentation, please feel free to tell me to RTFM. I did...

Well now I feel silly :) Thanks for the help.

A quick question regarding external alerts for calling groups. I designated analog exts as external alerts for two calling groups, planned to just put ordinary ringers on them. I set the threshholds all to 1. An SLT on these ports can make calls etc., no problem. However, with calls queued...

where are you getting 1 or 2 from ? you can't use selector codes" Afraid I just chose them randomly, didn't / don't know the significance of the numbers. "on your VM port license card how many ports ?" Four port license. "are you using any for Delay announcements ?" Didn't know that you...

Hello, first post here. I am working on a Magix R4 with Merlin Messaging R4. I have worked on Magix before over the years, but never set up Calling Groups before. I have two Calling Groups that queue incoming calls, one for the office (772), one for the plant (771). Both are configured...