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I got a consultant in; an hour of fiddling with things and we're in business. The only issue we're still having now is the "Bookmark is invalid" when trying to access the mailbox from outlook. OWA and mobile devices access it fine.

No offense taken at all! The only problem with a consultant is that it's hard to find a local one for a good price. We are a very small company (I am ALL of I.T.) and the mindset of the executives is "it's cheaper if we can just figure it out." Working in technology, however, I know full well...

Not to sound ungrateful for your answer, but could you point me to which documentation you mean? In my Googling, I've come across a LOT of Exchange documentation.

The last time I worked on Exchange, it was Exchange 2000 and it was already installed and configured. I merely had to maintain the users on it. Now, in my new job, I need to roll out a brand new installation! And from what I understand, 2007 is much more complex than 2000 or 2003...