Didn't get a chance to post back yesterday after making the change - it did indeed work just as phonesrus described.
From looking at my Audix binder, it appears that "secondary extension" field was added in Audix 3.3 and is only mentioned in the context of it being "the subscriber's secondary...
We have a Merlin Legend with Intuity Audix here and had someone with a widely known DID number leave. Since there's no immediate plan to hire a replacement, I figured forwarding calls to the person who has taken over that person's responsibilities would take care of inbound calls.
So I removed...
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