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Can't find anything on SAP site was trying to avoid the reinstall. But looks like thats the direction I'll have to go thanks any ways.

Same thing it locks up the report and I can't do anything till I hit the ESC key to get out of the mode its in.

In Crystal reports version 11.5.3.417 with built report opened. Click on "Select Expert" then "formula editer" button. My screen locks up immediately and formula editer window does not come up. Only way to unloack screen is hit the ESC button on key board. I can't open any built formula's...

LB Is there any way I can do this using a loop from header/detail/footer I did try doing this but my last formula I know does not work and cover evaulation of 2 different records. in page header ------------------------- forumla resetLow3 Shared NumberVar low_count3 := 1; low_count3 &...

I need 2 evaluate 1 record then 1 or more records depending on number of groups ticket was assigned to. In order to define resolved & assigned ticket counts for certain groups. First example need to count ticket assinged to abc1 but not resolved by them. Second example need to just count once...

actual I had to add one more item here is what works. whileprintingrecords; shared numbervar low_count2; If ({ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority}) = "Low" and Onfirstrecord or ({ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority}) = "Low" and OnLastrecord Then low_count2 := low_count2...

LB Thank you You got me on the right track here is my formula solution. whileprintingrecords; shared numbervar high_count2; If ({ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority}) = "High" and Onfirstrecord or OnLastrecord Then high_count2 := high_count2 +1 Else If...

crystal report --------------------------------------------------------- group header#1 assign_support groups abc & xyz ----------------------------------------------------------Group header#2 Items formula called "Rest-Low-ST" place in group header#2...

thanks dunlp1975 got an error using running total but you did help me come up with this code, it works on decensing ticket records in detail but does not work on first record or last record if statement is true. any thoughts on that?? appreciate your help...

Anybody have any suggestions would appreciate any help. Shared NumberVar extreme_urgent_count; If {ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority} = "Urgent" Then extreme_urgent_count := extreme_urgent_count +1 Else extreme_urgent_count := extreme_urgent_count; extreme_urgent_count If I have...

Shared NumberVar extreme_urgent_count; If {ESI_esi_audit_hpd_hpd_helpdesk_JOIN.Priority} = "Urgent" Then extreme_urgent_count := extreme_urgent_count +1 Else extreme_urgent_count := extreme_urgent_count; extreme_urgent_count If I have one urgent ticket that gets assigned first to one group...