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  1. natephones

    Can't dial out on sip phones (5603, 5607) connected to the DECT base

    I'm demoing the Mitel Global DECT solution and have got one access point (IPBS2) up and running with a 5603 and 5607 connected to it. The access point is connected to our vMCD (5.0) and I can call from my desk phone to either wireless phone but if I try to call from the wireless phones to my...
  2. natephones

    Display name on phone set changes when call goes into Nupoint voice mail ports

    Thanks everyone for commenting. I'm guessing that maybe I used to have the name of the voice mail ports display as 'voice mail' and that is what callers used to see. I checked and some are labeled 'Nupoint' and it was our CEO who actually requested I remove that. I think it was him who thought...
  3. natephones

    Display name on phone set changes when call goes into Nupoint voice mail ports

    619Tech It actually used to behave the way we want it back when we were on a mxe3300. Somewhere along the line of moving everthing (including Nupoint ports) to the vMCD we lost it.
  4. natephones

    Display name on phone set changes when call goes into Nupoint voice mail ports

    When someone calls a phone and that phone doesn't answer and reroutes to voicemail the person making the calls sees the name on their telephone display change from showing the called parties name to showing the number of the voicemail port they are connecting to. We want it changed so that it...
  5. natephones

    5610 MWI

    Since I"m using Nupoint there is no option for 'notification number' as 619Tech has suggested. I've followed the documentation which is what MrMitel has posted and doesn't work. Only difference is that in step 3 mine says 'account mailbox name' as there is no field called 'account mailbox'...
  6. natephones

    5610 MWI

    I just got my hands on a 5610 and have the same problem. We are using a Nupoint server and mwi type of mitail messaging but the phone doesn't get anything. Not sure exactly whay Waldosworld means. If I click on the missed calls it just shows who called and don't see any mwi indication. If it...
  7. natephones

    Deliver voice mails to multiple email addresses in Nupoint

    when i go s-r-u (for unified messaging) I only see these options UNIFIED MESSAGING MENU (B) UM-SMTP (C) UM-Web View (X) Exit If I choose B, I get: (Q) UM Forwarding Queue size [200] (C) Corporate Dialback number [3999] (I) Minimum internal number length [3] (A) Maximum internal number...
  8. natephones

    Deliver voice mails to multiple email addresses in Nupoint

    The Standard UM blade is installed and everything works except for the ability to get the voice mail delivered to a 2nd or 3rd email address. When you say update the UM Standard database from putty I'm not sure what you mean. I update the call director database but I don't see an option to...
  9. natephones

    Deliver voice mails to multiple email addresses in Nupoint

    Just tells me the SMTP email address is invalid. I tried various combinations of ; or , and spacing.
  10. natephones

    Deliver voice mails to multiple email addresses in Nupoint

    I'm trying to get a Nupoint mailbox to deliver it's messages to multiple email addresses. There are fields for up to three email addresses. When I leave a message it only emails to the one in the first field. I found this in the Help file: "At the Standard UM Email address prompt, enter the...

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