Try going into the "Public Network" Dialing Plan and check the DN length on the "011" field. Make sure that the DN length exceeds BOTH your access codes AND the international number length. Example: If you dial "9" to hit the Ericsson, and then "9" again to access the trunk to make the...
Is it always the same two sets or different sets? If they are the same two doing this, try unplugging the set and plugging a DIFFERENT type set in. If it is a T7316, unplug it, plug in a T7208 or whatever is handy, just so it is a different type of set. This will cause the system to restructure...
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