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User right. Duh thanks. Being it is a hunt group call the exception list does not apply. Thanks again guys.

I'm sorry. He is in a Hunt Group. That complicates things.

R11 IPO SE Can you disable Do Not Disturb function for a user? The guy isn't supposed to be using it.

I have tried everything in the world including beating my own head against a wall. I don't remember having this kind of trouble. We are trying to dial a number then pause and dial an extension# Trying on 2 different systems. One is on a SIP trunk the other POTS. The call just dials the main...

Figured it out. You can make Ext to Ext calls all day unless you had just placed a call on hold. They were using line appearances instead of park. With a call on hold you couldn't call another extn over speakerphone and have audio. Strange.. Change to Call Parks buttons and we are back in...

I have a customer with a new installation here that has no audio periodically when calling other extensions. We are using internal auto answer. When this feature is off the phone rings fine and audio passes fine. 4.0.4 fw on phones. VCMs are not congested.

SCN - Both sites on PRI and VPNed SCN. Moved from 9.1 to 11.0.4 last night and now, When site 1 calls site 2 and the called site 2 ext. is twinned to a cellphone, the cell phone see "restricted" in the called ID. It was fine before upgrade. Perhaps ARS? on site 2

kyle555 - What?

I acually dont see it as an audio issue now. It acts like the call isn't terminating until the caller answers. Not even a call timer counting.

trace uploaded. call originated from ext 217

[Force direct media] i turned it on and no change

1536067mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,217: Digit Key Pressed 4 10:53:19 1536068mS CMExtnRx: v=217, p1=0 CMInformation Line: type=DigitalExtn 4 Call: lid=0 id=1120 in=0 Called[4] Type=Default (100) Reason=CMDRdirect Keypad[4]...

Greyed out. I tried to figure out why but am stuck.

Actually I cant even park or put a call on hold until it is answered. Usually you can wait until the call starts to ring and then you get the chance to place the call on hold or park even before it is answered...Right??

We added two more sip channels to the system here. Same trunk we were using just 2 more paths. 9.1.10 500v2. Everything works great except, after the call is made there is no ringing sound on the IPO but audio cuts through fine once the called parts answers. Internal ringing works fine. Sip...

I also did rtp

I created a firewall entry on the IPO side allowing ports 5060, 80, and 443 from the ip of the offsite phone. Just that one public IP had access to that port. Then the phone found the files and runs perfectly.

After reading that, I'm very impressed. You have just taken me up a notch.

I fingered it out. Learned a lot. Thanks!!

This is for a Business owner's home. After reading through the manuals I believe the phone has to see port 80 and 443 on the PBX plus 5060. I cant use those ports. can I change the ports in the j179 by inserting a colon and the port I would like to use after the IP address of my http server? Are...