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  1. wtech10

    2000 IPS / CallCenterWorx 3.0 TAPI/CTI

    Hi, We have an NEC 2000 IPS w/ a CallCenterWorx ACD server running a 10-station call center. I have been tasked with adding Caller-ID based incoming agent-pc screen pop using TAPI. I have googled TAPI with CallCenterWorx and some NEC sales literature refers to TAPI/TSAPI functionlity being...

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