I have an Avaya 8730 running v5 software. There are some incoming calls that we can not answer on the attendant. The calls just ring and ring. They either end on their own or the operator turns the console off. Any thoughts? Most often there is toll free number that appears as the caller ID.
I have an 8730 running v5 software. This same type of issue is occuring on our attendant. The operator claims that there is usually toll free number displayed with the call. The call can not be answered, transferred, or anything. It just has to stop ringing on its own or the console is...
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