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Hey, If your boss doesn't want to buy a new ups have you considered buying a refurbished ups online, on eBay or even locally through Craigslist or Kijiji? You can save a lot of money from buying new from APC or another manufacturer. Sometimes companies go out of business and sell their UPSs...

I don't think the problem is with the surge, I think the problem is from the UPS. The UPS is a smaller UPS and doesn't offer as much protection as the Smart UPSs. Do you have the budget to buy a better UPS?

I completely agree with DLynn908, the good quality batteries are designed to last for 3-5 years. The crappy cheap batteries usually last for 6-12months. If you have the good ones you're in good shape. Also, it depends on what kind of abuse the batteries took. If they were treated nicely and...

Hi Mick, You can definitely switch the battery on the fly, without having to shut down the unit. Pull out the old RBC7 and replace it with a new one. Don't take too long doing it and you won't run into problems. Hopefully you don't have a situation where you have bloated batteries like...

Hi, The Smart UPS 1400 should be hot swappable, but it's always recommended to have a service window in case anything happens. Overall, the Smart UPS 1400's are great UPSs, they're notoriously reliable and dependable. They have a great long useful life. Enjoy it to the Max. T