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  1. kokolino23

    MiCollab mobile client - Voicemail "Authentication Failed"

    Did you get an answer for this, please? Thanks
  2. kokolino23

    allowing certain numbers

    Me neither. I thing the only way to achieve that would be with a CIS/CCM.
  3. kokolino23

    Hard Drive replacement on MXe-III with Sata Raid

    I did replace a defective hdd but only with a matching one: same manufacturer and model, the serial number was different if I remember right (as can't be the same for 2 hdd's). I had to clear the sockets though, then plugged only hdd 1, let the system to boot up from it then when I had...
  4. kokolino23

    Hard Drive replacement on MXe-III with Sata Raid

    According to the manual for MXeIII SATA RAID controller: Mirror operation works with dissimilar drives (different models or manufacturers). However, the replacement drive capacity must be equal to or larger than the RAID size. (Use "SHOW STATUS RAID" to determine RAID size.) Clearing RAID...
  5. kokolino23

    Hard Drive replacement on MXe-III with Sata Raid

    I'd guess you know already that you can't replace a faulty hdd unless if it's EXACTLY the same as the faulty one. If you decide to replace both of them: take a backup turn the controller off take both hdd's out turn the controller on until you clear the sockets (monitor this on rs232) install...
  6. kokolino23

    CLI on analogue lines

    CLASS option IS enabled in the Trunk Cct Descriptor I'd guess I have to log it with Mitel, see what they say
  7. kokolino23

    CLI on analogue lines

    3300 CXi II on 5.0 SP2 The lines are configured to ring on IP handsets, not on analog phones. Just checked the line with a phone connected straight on it and the service is activated, I can see the CLI. Still no luck on the controller though ?!
  8. kokolino23

    Login error to MSL web interface

    which credentials are not working? ipaddress/server-manager or for vMCD ?
  9. kokolino23

    CLI on analogue lines

    Hello, Can I ask if anyone knows how to enable CLIP on analogue lines, please? TBH, I'm pretty sure I've got the right COS settings for both the trunk and handsets but still not working. I've got the feeling is not even activated on the line but how can I prove that to the provider? If I read...
  10. kokolino23

    Finding out which base numbers have not been used

    if you do locate hot_desk ... there is a list of options you can use. copy that into excel and see what base numbers are being used. I don't think you can see when they were last logged into... Or if you export the maintainance logs, that should tell you when a HD user logged in and where
  11. kokolino23

    ACD agent CFNA

    Hello, I've looked everywhere but I can't find if I an ACD agent can do CFNA to their VM? Obviously they're still logged on to their agent group. I'd guess it's not possible but I was thinking what other alternatives do I have? I've got a an ACD group 3000 with traditional ACD agents 200 & 201...
  12. kokolino23

    nametag or fake ACD for NuPoint VM - different DNs to the same AA MB

    Hello, I've got already a MB configured on NuPoint and I'd like to divert quite a few DNs to it. There is an option on NP to associate that MB to different extensions but that's not enough as I've got more than 4 numbers to be diverted to this AA MB. On embedded, you can do the trick with *100...
  13. kokolino23

    time & date on IP DECT

    As simple as it's looking, how can I create a NTP server ?! What's the easiest solution to have an NTP server on the voice LAN ?
  14. kokolino23

    time & date on IP DECT

    Hello, We've got a IP DECT solution installed with a 3300 but sits on its own LAN. No access to the internet or customer's data network. The IP dect phones won't show the date & time because there is no time server available to point it to. Any suggestions, please? Cheers
  15. kokolino23

    MWI issues

    We have found the issue on one of the extensions. He had a single line with the same number as the administrators mailbox. I thought you can't have 9999 as a single line ?! You should get an error "the number is defined somewhere else"...because is a MB with that number ?!
  16. kokolino23

    one way speech on analogue lines

    Finally I've got an update... kwbMitel, I did try to change Audio Inhibit Until Answer Supervision but this made no difference. Thanks to LoopyLou, as usual: [link] http://www.tek-tips.com/viewthread.cfm?qid=1707711[/url] Changed Ignore Answer Supervison from Yes to No and bingo! No more...
  17. kokolino23

    one way speech on analogue lines

    Every now and then means that the fault doesn't happen on every call. I was there a few hours and I just couldn't replicated. However, the customer says that sometimes it's OK but they get it quite often ?! As I said, never been able to replicate it myself. It's not always a problem and could...
  18. kokolino23

    one way speech on analogue lines

    I know, that's the most annoying thing! We reported the trunk issue to the telco but obviously it's not their fault. I need to have a word with the IT dept as the DHCP is external. I'm pretty sure it's nothing wrong with the cct descriptor because we've got the same settings in other places and...
  19. kokolino23

    Multitech MVP210 SIP gateway configuration

    Hello, Did anyone configured on of this with a 3300, please? I can't figure out if I have to setup SIP trunks between the controller and SIP gateway in addition to T.38 configuration ?!
  20. kokolino23

    MWI issues

    When you do a locate feature extension, that's what you get: Active Features : Message Waiting Lamp On Dialed Message Waiting. Callback Messages : 1 Phone Lock: UnLocked it's clearly a callback message so the FAC for callback cancel should sort this out. however, the question is why they get...

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