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I did the cabling and it turns out one of the runs was bad and needed to be replaced. A hired a local tech to come uin and sort out the mess and he did. 1. Terminated my 3 phone extention lines directly to RJ11 plus and into the partner system bypassing the punch down patch panel I was...

The avaya partner locator function finds 5 partners all over 70 miles away from Orlando. Seems like a problem to me. Off to the yellow pages.

anyone know a good technican in Orlando?

another dumb question - patch cords: RJ11 or RJ45? or either?

So dexman, on a four wire patch cable from the phone to the Jack will it have the same color pairs As I listed above ?

TouchToneTommy - So how did you terminate 6 wires on a 4-pair (8-conductor) jack and patch panel? If I remember correctly there are 8 wires or 4 pairs in the cat5e cable that I used. Brown/brownwhite, Green/greenwhite, Blue/Bluewhite and Orange/Orangewhite. I terminated the wires on the...

To Answer Dexman - 568B. The setup is boringly simple - 1 line, 3 phones in one room. The patch panel as it is in a secure room with 60 servers. Weird I know. I terminated each jack (all 6 wires at each jack and at the patch panel the same way. Confused how to move forward.

I installed my old partner 7.0 system this weekend at my office and thought I did everything right. Turns out I didn't because things aren't working at expected. 1. I used Hubbel HXJ5EB jacks at the wall and terminated to a 12 port (whatever you call with punchdown blocks on the back). 2. All...