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  1. drewsov

    Symposium 5.0 scripting

    The groups needs changed. Now they want all skillsets to go to the overflow queue. I put the below lines in at the end of the script. "Andy" is a Global Variable I created with a list of all the skillsets that need to be removed. Script works like a charm! GIVE IVR 7000 WITH TREATMENT 67020...
  2. drewsov

    Symposium 5.0 scripting

    Thank you. The test should be done every 30 seconds.
  3. drewsov

    Symposium 5.0 scripting

    I'm trying to modify a script so that if a call has been queued to a specific skillset for longer than 120 seconds, it dequeues and executes a new script. I'm able to do it when dequeueing based upon number of calls in queue, but am unable to get it to work with time in queue. Here is what I...

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