This error occurs on subsequent calls after the Aspect 'class of service' has been updated to include 'idle reason codes' and it happens for any user connected to this particular Citrix Server, which has been taken out of the 'Citrix Farm' but is still an identical build.
I'll ask Aspect again...
Uniphi memory error when using Aspect idle reason codes via Citrix
Hi,
Has anyone experienced the following on Citrix?
We are running;
Aspect Call Centre 9.3 and Aspect Uniphi Connect 1.2.1 CM07 via Citrix,
We do not have any issues until we activate ‘idle reason codes’, we then see the...
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