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  1. justomaha

    Having "0" transfer to a Call Group instead of extension 10

    Thank you so much for your help! I'm not sure if I should start another thread for this, but you've been so helpful... The only other issue we face with this project is once transfered to 0 (the call group), we would like the call to then be forwarded to a cell phone if not answered after 6...
  2. justomaha

    Having "0" transfer to a Call Group instead of extension 10

    Thank you very much. That's what I was thinking about doing. Do you know if I upgrade to Partner Messaging if I can change 0-out to a call group?
  3. justomaha

    Having "0" transfer to a Call Group instead of extension 10

    Sorry, should have included that before. I unfortunately have Partner Voice Messaging. Don't think it's possible?
  4. justomaha

    Having "0" transfer to a Call Group instead of extension 10

    Hello everybody, I'm brand new here and have setup a Avaya Partner ACS for my business. I am trying to add an AA which picks up every new caller. The issue I am having is when a caller presses "0", they are transfered to extension 10. I would like the caller to be transfered to a call group...

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