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  1. perrywilliams

    Can I name the files in autorecording

    A big problem for us, when we want to review a previously auto-recorded call is locating it. We receive several calls per minute, and typically are searching for a call that is days old. We currently search the logs for the callerid to get a timestamp, then start listening to calls near this...
  2. perrywilliams

    Running out of Voicemail Pro Ports - port congestion

    I did have a little double recording, Hunt group and one of my incoming lines, but not much. So basically, each incoming call that is being recorded will take one voicemail port, correct? The guy I spoke with did not think this was the case. Anyone know what calls take a voicemail Ports vs...
  3. perrywilliams

    Running out of Voicemail Pro Ports - port congestion

    hmm.. I may have double recording.. I will have to check.
  4. perrywilliams

    Running out of Voicemail Pro Ports - port congestion

    I don't have a Queue announcement. The calls get the "recording" announcement, then go straight to hunt group and ring until answered. They are often placed on hold, but no fancy queueing going on here.. I have no idea what you mean by "tick synchronize calls" on the "HG"? Whaaaa? HG? Can you...
  5. perrywilliams

    Voicemail to Email Doesn't work anymore..

    I have an IP Office 406 4.2(14) with voicemail pro +8 ports for a total of 12 available voicemail ports. This is on a PRI with 23 channels (22? 26? -whatever) I cannot get a voicemail sent to email! It worked a couple years ago, then just stopped one day (I think it may have been after an...
  6. perrywilliams

    Running out of Voicemail Pro Ports - port congestion

    I have an IP Office 406 4.2(14) with voicemail pro +8 ports for a total of 12 available voicemail ports. This is on a PRI with 23 channels (22? 26? -whatever) I get consistent msgs that I run out of voicemail ports. The msg in system status is: ---------------------------------------------...

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