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our client wants to make a contact center with 4 agent .he needs when the customer calls, there is a pop up screen comes out on the PC screen says the name and the number of the custmoer . i did that by LAN CTE and PCM personal call manager. the issue is if an agent for example agent 1...

i have a 5.5 cs1k i installed an ip 2001 in other country. the set is registerd and working internal so good.the problem when the user dial the access code for cot lines,it doesnt give dial tone for the external lines. when i see the set at the element manager i see it takes port 5000. when i...

thanx Dasheen i am talking about internet IP Address. if i connect the BCM (SRG) TO INTERNET with static IP Address,it works fine. and if i connect it ( BCM SRG ) to the internet via dynamic i mean just like from my home for eaxamle ,it doesnt see the internet .

Dear all, i am trying to connect SRG50 to CS1K . it only works when i give the SRG a Static IP Address. now i gonna istall it in a place that is the ISP there DOESNT support static address. when i try this dynamic address it gives me that mesg on phone status in the SRG: LOCAL MODE- MAIN OFFICE...

thanx oldestgeek i can ping s1 i called isp they told me they dont block any ports

Thanks johnpoole i wanna tell u that i made the NAT. I can access the element manager now over internet the problem now when i try to register an ip phone, it gives me connecting Svc forwarding and the set doesnt register on SS.

HI ALL I WANT TO CONFIGURE BSR 252 TO ACHIVE A CS1K 5.5 NODE. COZ THE GLOBAL IP IS 84.62.X.X AND THE LOCAL IP IS 192.168.4.100 IS THIS NAT OR IP ROUTING I NEED UR HELP MY FRIENDS.

HI ALL I WANT TO CONFIGURE BSR 252 TO ACHIVE A CS1K 5.5 NODE. COZ THE GLOBAL IP IS 84.62.X.X AND THE LOCAL IP IS 192.168.4.100 IS THIS NAT OR IP ROUTING I NEED UR HELP MY FRIENDS.