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I sincerely doubt it is. It was not really managed at all before I showed up six months ago, and my predecessor didn't really believe in documenting anything. I guess I'll have to call FrontRange and try to determine if we have any sort of maintenance contract for it. Thanks.

Maybe this is a dumb question, but is 7.5 not an update I can get for free?

Bad news. I spoke to soon. It worked for a few replies. I walk away and a few minutes later he said it wasn't working. It's not doing the exact same thing. He did not change any settings. I'm going to try the update to 7.5.

Good news! Recreating the ini file solved it for one of the users. I still have to try it for the other, but I'm thinking it will do the trick. Thanks. I'll get back to you on the results.

We are of course on SQL. I am sharing this account with one of the users and he posted last to describe the problem he has. His Goldmine locks up completely on any emails for several minutes, while the other user simply can't reply to any emails. I will try the attachment setting, the user...

The version we're using is GoldMine 7.0 (not SQL), the problem seems to have occurred during one of the last Microsoft updates for Outook. The mail stays 'online' and does not go into the inbox of the Email Center. Any email that is replied to, can be delayed by as much as 3 minutes before it...

I have am managing a small network, with maybe 100 employees with email, and I have about 15 users who won't switch from Goldmine because they need it for the CRM features. Two of these users have major issues sending emails. One can send emails, but Goldmine will lock up for 2 - 5 minutes...