We have a BCM1000 which has multiple incoming lines, but there is one troublesome incoming line which always skips the operator and ends up ringing like 12 times and then forcing the caller into the automated system. Where and how would I go about finding the problem in the BCM and what could I...
I have been struggling with getting a true handle on our BCM only due to lack of time and information that was actually provided to me before being given the task of taking control of our phones. This is my first time working with a Telephony server so please forgive me for any stupid questions...
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