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Thanks for the input all, Think I'll try loading the latest patches 1st to see if that resolves the issue and if that fails replace the hard drive and restore from a backup. I'll let you know how I get on. Cheers Gary

Already tried a paper clip reboot and no the lights are in a solid Green state. Bit of a strange one this, it lets me add new accounts but does not show anything so I am unable to assign rights... Thanks Gary

Hi All, I have a BCM400 4.0 and can log into the system both remotely & locally however when I try to view/create login accounts the box where they show is completely blank and I cannot see anything, even the account I logged in with. Any Ideas? Advanced thanks to any who reply. Kind regards...

The softphones are local and on the same site as the BCM.

Hi All, I have a customer that has 2 i2050 softphone's that keep crashing with the following alarm in event viewer: The COM+ Event System failed to create an instance of the subscriber partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{6295DF2D-35EE-11D1-8707-00C04FD93327}. CoGetObject...

Hi All, I have a client who has a BCM400 4.0 and they want to install LAN CTE file version 113.1.9.10 TSP7.11.09.A.0 onto some new PC's which are running Windows 7 64 bit. Has anyone managed to install on W7 64 bit or is this not compatible as documentation suggest it is?

Hi All, I have a customer who has just moved sites and the new location is not suitable for ISDN30 so they have had a Patton SIP gateway installed which connects to the PRI card, this is working fine however the customer has reporting and IP View which no longer works as the phone system is not...

Hi All, I have a customer that is advising one of their i2050 softphones keeps crashing, the PC is running XP SP3 and the i2050 version is 1.40.0363. In the event viewer I am seeing the error: The COM+ Event System failed to create an instance of the subscriber...

Hi All, I have a customer with a BCM400 4.0 running RAID and the primary HDD has failed. Am I correct in a thinking when I remove the failed primary HDD I will need to then disconnect the mirrored HDD and reconnect it to the primary IDU and then install the new blank HDD on the mirrored IDU...

Hi All, Does anyone know if RCC is being implemented into IP Office 7.0 Norstar flavour? Advanced thanks for any comments Gary

Hi All, I have a customer who's main number hits AA and the options point to skill sets. They are complaining incoming calls have started dropping mid conversation, I can see nothing other then "CPU load above tolerance 98% for more than [5] minu" in the alarms, can anyone shed some light as to...

Hi All, I currently have an issue where the user is complaining saying calls are sitting in the queues and not getting through to agents? I have checked and all agents are logged in and some not on calls nor set to make busy, looking at the monitor tool under the usage tab I have noticed the...