That's what I thought and had been told. It just seemed to me there should be a more straightforward way than hooking up a set then leaving it the DN active.
I figured this out I think. You can do an route to a number call in the CCR. Is there a way to do it in the BCM (ie setup a virtual extension that when people dial it goes to a cell ??)
Our phone provider has gone AWOL and I asked them this question and they said it couldnt' be done. I'm asking here in case they're lying.
BCM 4.0. If I have a CCR tree and want (press 1 to speak to) to forward to an external number without a real extension, how could I setup a virtual...
Thanks - in fact it is nearly in the same place in 4.0 which is what I'm using. I may blank the system name out. However, we did share this switch with another company previously and the Billing Name on the OLI did turn up properly. Further, if I set the OLI to a no loop number we have for...
Can someone confirm something for me - we have some small subsidiary companies which use some of our DID's for incoming and outgoing calls. I have everything working fine but the name shown for outgoing calls is our parent company name, not the subsidiary which is what I want.
I'm pretty sure...
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