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- Users: eben74
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Agent aux out time
I tested this out and found that the only way to do this is to make the outbound call in any of the aux modes. This way you can avoid incoming calls when the outbound call is disconnected and also finish up ACW and then get ready for the next call(change to Auto-IN mode). hope this is the...- eben74
- Post #7
- Forum: Avaya: CM/Aura (Definity)
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Agent aux out time
No, there is no setting for that. Reason to aux out after an outbound call?- eben74
- Post #4
- Forum: Avaya: CM/Aura (Definity)
