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  1. dangercrane

    BCM50 Auto Attendant question

    It was transfer callback timeout. Got it myself after huge headaches.
  2. dangercrane

    BCM50 Auto Attendant question

    Currently: The Auto Attendant is activated to answer the line after 6 rings if the original call is not answered. If you press 0 for the operator or let the CCR tree time-out, the AA then tries to send the call to the named attendant and after another 6 rings is not available it goes to the...
  3. dangercrane

    Phones not displaying "On Another Call" message

    I've got a BCM50 with a mix of 1140E's and T7316's. When a user called another user who was on a call, they would get an "on another call" message. Somewhere along the line, this option stopped working and I can't figure out how to turn it back on. Can anyone help!!!
  4. dangercrane

    BCM50 CCR tree to Hunt Group, no rollover

    Figured it out, transfer type needed to be "Intercom", AND under Telephony->Global->Feature Settings, "Transfer Callback Timeout" needed to be set to "After 12 rings
  5. dangercrane

    BCM50 CCR tree to Hunt Group, no rollover

    I have an goal: I would like our CCR tree to have an option that forwards calls to a hunt group, if no one in the hunt group answers, I would like it to rollover to an analog phone line that forwards to an external set. I have tried using the Transfer type, with "Route" and "Intercom", but...

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