Sorry,
Here is the SQL I am using
SELECT Schedules.AGENT_ID, Schedules.AGENT_NAME AS 'Agent', Schedules.AGENT_DATA_VALUE AS 'Supervisor', Schedules.MU_ID AS 'MU', Schedules.HEADER_DATE AS 'Schedule Date', Schedules.DETAIL_EXCEPTION AS 'Detail Exception', SWITCH(schedules.DETAIL_EXCEPTION = '1...