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That would explain it; thanks.

I'm trying to follow the directions here: http://www.tek-tips.com/faqs.cfm?fid=2078 but I couldn't even get started. I can't figure out where I find "Services" or "Routing Service". I have a 30NSE08 DR5. Thanks if anyone can point me in the right direction, Mango45

I "solved" the problem. I used FontCreator to convert the image to a font. As a font, it prints properly from Publisher with both printers. If anyone knows why Publisher alters the image before printing it, I would still be curious to know. m. :)

The image is indeed black and white with no colour pixels. I did try choosing Black & White from Format Picture, but the result is curiously the same. I thought to try printing the document on a black & white laser printer. Of course, there was no colour around the edges, but curiously the...

I have a page with an image on it. It is black and white (literally black and white, no grey at all). My page also has a green line on it. When I print the page that has the green line, the black/white image prints in composite black, that is, with cyan, magenta, yellow, and black. I can see...

Ahhhh. Sorry I misread your message. No luck unfortunately :( Same symptoms. Thank you both for the suggestions! m.

Feature #809 gives me "Invalid code" :-/

Currently I have the fax daisy chained in before the KSU on one of the lines. This works, because the fax knows not to attempt to use the line when a voice call is on it. The downside is that when someone is sending a fax, the line does not show up as in use on the phones so anyone attempting...

As long as what I have still works, I see no point in upgrading. Having a working ATA is not even remotely worth the time and expense (except of course to the Norstar vendor). I can just live without it. If anyone has any actual advice for me, I'd still appreciate it. m.

I can dial in and out to that extension, when attached to a regular analog phone, and I do not notice any audio quality problem. The fax machine does work properly if connected directly to an outside line, as do two other fax machines I tested. The two other fax machines exhibit the same...

I have a fax machine connected to an ATA 2 on a 616 PBX. The fax does not work at all with ECM turned on. It attempts to send a page for a few minutes and then gives up. With ECM turned off, it usually works, except in the case of when there actually is an error. In that case, my fax reports...

Searching this forum tells me I cannot reduce handset volume with a 616 PBX and have it stay where I put it; I have to adjust it for each call. I wasn't able to find out if there is a software upgrade for the 616 that would allow me to do this. My software version is NT5B10CE-93. If anyone...