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I have to change it in the VM Pro but the save and go live tab is not lighting up. (Inherited system)

Thanks guys for the help.

It will not even allow regular intercom calls from extension to extension.

Calls come into VM PRO then go into a que after call is answered if someone tries to transfer after 2 digits call does not go. Any help would be great. The extensions are 3 digit.

where do I hope the serial cable on the ECS Communications Server. I have it connected to the terminal on the back of the switch going to a serial on my laptop. I am trying to connect using ASA. I am familiar with ASA programming but not with connecting a computer to the system. someone please...

Errors No hunt group for split idx Conf/xtfr unstable calls

Where would I connect modem if I wanted to go that route? I have tryed using terminal but keep getting a not connected error. My laptop only has usb ports and I am on a xp home OS.

I am trying to connect through terminal on a laptop But am having trouble I thought serial to db9 would work .Where do I connect on system definity ECS. I am using emulator on asa please help.When I try to log on it says no connection.

They do not want lines to ring. They want auto attendant to answer What would be the steps. Nothing is program on switch side.

Not familiar with how to program Merlin Messaging to pick up immediately on two pots lines only, when system has 12 lines currently in system all lines appear on all phones.

I would like some help on a job I am doing at a hotel. The customer currently has a mitel 200 mx controler with 2 bays full and about 100 phones. I am going to expand the system and need some remote support. Will pay hrly rate for good tech. I will do all physical parts of install. Need help to...

Customer wants to add 60 analog devices. They currently have 2 bays that are full . I am wondering where I find on the console how many ports are licensed or the max # of port. In other word before I add another bay I want to see if I need more Licensing. Thanks for any help.

Changing from T1 to PRI.

Mitel SX 200 MX Currently has Standard going into T1/E1 Module in controller. Customer ordered a PRI can anyone tell me what I need to make the pri work. System currently has sx 200 mx controller fiber connecting 2 peripheral Bay cabinets which are full with station cards.

So are you saying that the customer would only need to purchase 2 ip phones and the ip end point license. Just to be clear all they have now is ip office 500 v2 with 2 combo cards and embedded voice mail they are using 8 pots lines.

I need to know what is needed to hook up 2 remote phones to a IP Office 500 it has embedded and is in standard mode with 10 1416's. I would appreciate any help. The IT guy said he could build the vpn's.

Does anyone know where to get ip office preprogramming cut sheets?

Every time system boots up combo card shows red light solid on 1. I have changed slots and combo cards and it it still doing it. using mu law card. Has anyone ran in to this before?

Is it possible to network through vpn 2 ipo's in quick mode. If not is there a way to load quick mode programming to standard mode.

Thank you to all of you for your input. There was a extension that had lines assigned to it and they were on immediate ring. this extension was one of the ports on merlin messaging.