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I have not installed a MICROS system from scratch yet, so I'm not familiar with the "Key Serial". I'm guessing it is the Key to open the installation CD...? A call to MICROS support might at least be informative but it could cost you something. You might perhaps contact a local dealer to see...

Thank you so very much for your advice and words. Aside from the modifiers, I managed to get the restaurant's new menu installed and all working satisfactorily. It wasn't very fancy (a burger joint) but it has turned into a great starter project. Today was the first day that all basic...

Ouch, I hope someone knows how to do this! So that's what the saving copies of the keys to a text file is all about? There might be hope in getting data from the drive if you can spin it but it thinks it is an unformated drive. I used a web service that could probe my drive when it was...

Anyone know how to set up "Insert Modifier" (?) functional button? I think saw somewhere that it is supposed to concatenate a modifier onto a condiment selection, but I don't know how to set it up. They need to be able to select "Onion" and then modify it with "No" or "On side". There was a...

Wow, that's sophisticated screen designing with the ADD, NO, LITE and XTRA mapping to different prices. I noticed the price mapping feature available, but wasn't sure how it could be implemented in a useful manner. Is there is any way to pop-up non-required condiments/options automatically...

Well we managed to get about 70% of their new menu functioning in spite of bothering me with things like getting logo images changed. Because of time constraints, I was forced into the "faster results" method of renaming similar items and changing button names. I realize thats bad, but they...

Thank you so much. They have way too much stuff in their Menu Items... some used, but lots unused. Your methodology was where I was headed with ranges assigned for item types. The largest gap in numbers was between 14000 and 99999 with some smaller gaps down lower. So this menu change will go...

Never mind on how to export csv. I found it in the Sybase Anywhere stuff. Incidentally, the system is MICROS v4.1 HF2. Would the phoning home be happening through Enterprise Office configuation?

Your comments are correct and astute. It makes sense how my experience level might slow things down over what someone with good experience could do. Such is life, right? One reason I asked in this expert forum. For now, I think we are stuck with the brute-force menu change. While it would clean...

Soooo...is this all so wrong on so many levels that no one cares to touch any of the questions?

My experience level with Micros is about 1 to 3. Any suggestions on this changeover exercize? Basically the restaurant is changing name and revamping the menu somewhat. Mostly it will be a shorter menu...for now? I need to keep my changes from affecting the front store terminals until it is...