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Call fowarding to Long distance #
All of the setup for this was right. I have found what the problem was. It was the carrier of our voice line. It would drop the call because it did not like the fact that ShoreTel would forward the Caller ID of the person that originally called. In order to get around this I had to set it up as...- Msand2081
- Post #5
- Forum: ShoreTel solutions
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Call fowarding to Long distance #
Any other guesses? I checked his user group class of service and it did allow "trunk to trunk transfers", "external call forwarding", and "find me destinations.". Two things I forgot to add. 1.) this is shoreTel 7.5 2.) when I do try and make the phone call it burbs in my ear stating "the...- Msand2081
- Post #3
- Forum: ShoreTel solutions
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Call fowarding to Long distance #
I am trying to setup Call forwarding to a long distance number and I just can't seem to get it to work. I was hoping some one could point me to a step by step guide on this. Here is what I need. I have a user that wants his calls to be forwarded to his cell number after 3 rings if he does not...- Msand2081
- Thread
- Replies: 4
- Forum: ShoreTel solutions
