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IPCC 4.0
thanks vampirej, but im not sure how to use the Router Queue time variable. can you post a smple script? regards,- lumanii44
- Post #3
- Forum: Cisco: Intelligent Contact Management (ICM)
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IPCC 4.0
CRS Scripting neophyte needs assistance configuring "estimated-wait-time" script for call queues that would also give the caller an option to remain on hold or get a call back after a determined amount of time in call queue.- lumanii44
- Thread
- Replies: 2
- Forum: Cisco: Intelligent Contact Management (ICM)
