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They are 1408. The phones only ring if directly rung from the other site and voice is ok. The fault is when the hunt group at the main site has calls the 2nd site does not get any calls. Routers have a site to site vpn configured and firewall is disabled for this vpn.

I have 2 systems both running 11.0.4 with 6 channels on each. The main system has the calls (via SIP) which ring users within a group. I have 5 users from the second site within that group who can log in/out. Every now and then the users on the second site cannot receive calls from the main...

I have configured a user to access the recordings on the Application Server. When I log into the self-administration page and try to log on using the new credentials I get "Server not responding. It may not have fully started yet. The server has been up for over 20 hours, I can log into all...

Either trial and error or maybe start a thread 😁 I retraced my steps. I had created 2 profiles both called Avaya. When I looked at the BLF entry on the 3275 I realized I had selected the wrong profile. Once I did that it started to work

Never mind, I've sorted it out

Has anybody got BLF's working on 3rd Party SIP Phones, if so how. I'm running v9.1.12.0 and 2 Grandstream handsets GXP1625 and GXV3275.

Has anybody had an issue with the Avaya Call Recorder not showing the CLI info when viewing it in the selfadmin/Recordings area but is does show on the receiving extension. https://files.engineering.com/getfile.aspx?folder=84fba19f-a019-4fd5-ad18-8d6e8d9fe6ce&file=Inbound_Call.jpg

Thanks for the reply's I did use the Avaya USB creator tool and Rufus but still no luck. I used the abe-11.0.100-8_el6.iso to create the bootable USB. Is this correct or do I need something else.

I have a site that will be using the R10 Media Manager. I installed VM Pro on a new machine only to later find I cannot access the recordings through the users login through the IPO. I believe that I need to install the Application Server so that users can access recordings, i've created a USB...

Sorry it wasn't LD 95 it was LD 20 I get this error when making changes to a virtual extension SCH1944 Virtual and Host Terminals are not allowed to be changed (CHG), removed (OUT), copied (CPY) or moved (MOV) when the VO Worker is logged in (Overlay 11). The users hotdesk and I would like to...

Is it possible (and if so how) to log out a user from their phone through the console, as I cannot make changes through LD 95 without the phone being logged out.

On the leave mail and collect mail I have to remove the link save it relink and save again. Otherwise when retrieving mail you have to enter the mailbox number and password.

I think that this may be a common fault but every now & then I need to reset the default collect and leave in VM Pro. I have upgraded the software but it still happens. Has anyone else have this issue and if so is there a fix?

Has anybody managed to recover a LCP card after an upgrade to 4.33 failed. I have the recovery procedure for the LCP card but i'm having issues trying to recover the card. Using Hyperterminal I send the DPSME.H file as 'Send Text file' but I don't get the LCP flashing rapidly. I did wait the...

You have a keen eye. I copied a wrong entry, it is currently set to 5

I have an Option 11 running on Version 2121 Release 4 and i'm having trouble setting up outbound CLI. Exchange is set to send out CLI Have set up the following LD 15 TYPE: net_data CUST 0 OPT AC2 FNP CLID yes SIZE INTL ENTRY 5 HNTN ESA_HLCL 756550 ESA_INHN ESA_APDN...

Is it possible to upgrade a system that currently has v8.1 essential edition with a 9.1 essential licence not the upgrade licence?

But I can still ping each site through system status. Within system status one site says that the circuit is down, but the other says it's still up.

I have a 5 site SCN. All units running 9.1.4. Every now and then two sites have issues where if I try to dial the other site, it does try and use the SCN but ends up trying to go over the ISDN circuit. If I restart both site the issue disappears. Has anybody else had this issue, or know how to...

I'm trying to change the default OSDM ports as I have a 3 system site which has only 1 ip address. I have configured 1 of the systems for a different port but I cant remember if there is another stage to change the port other than in the setup communications settings.