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Can't see video thru eQuality
when he uses a diferent computer it works fine.. we have already reinstalled witness agent on his computer...- conegomez
- Post #11
- Forum: Witness Systems solutions
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Can't see video thru eQuality
I checked all that and looks ok... he is still not reording video only audio....- conegomez
- Post #9
- Forum: Witness Systems solutions
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Can't see video thru eQuality
when you say agent's profile where would I do that in eQuality administration? or somewhere else...- conegomez
- Post #5
- Forum: Witness Systems solutions
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Can't see video thru eQuality
Hi SF0751 thanks for your reply.... No the video is not being recorded at all only audio...- conegomez
- Post #3
- Forum: Witness Systems solutions
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Can't see video thru eQuality
When I get into eQuality Interactions Live Monitor and monitor a particular agent; I'm only able to listen to the voice conversation but I'm not able to see any screen captures. When I start the monitoring I get an error that says "eRecorder Error. expected content not received. Please contact...- conegomez
- Thread
- Replies: 10
- Forum: Witness Systems solutions
