everything in programming good just needed a way to change what greeting a internal caller hears (two business one system)
Solution find
120 Chapter 11 Service Directory Numbers
Greeting Table
You map a DN to a Greeting Table. An external caller connects directly to the Greeting Table.
Callers...
example:
if I dial 9104502306 ext 2306 in medical rings
if ext 2306 does not answer after 4 rings AA plays ccr tree 2 (good)
if ext 2306 is busy call forwards to ext 2250 medical admin desk (good)
if ext 2305 calls ext 2306
if busy call forwards to ext 2250 (good)
if ext does not answer after...
Help please
I have a bcm450 installed in a bldg. with two units Dental section lines answered by ccr tree 1
Everything works fine.
Medical section (pri lines) wants calls to ring ext 1st then after 4 rings answered by ccr tree2 they do not want calls going to voice mail works fine with external...
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