I have confirmed that the system is not in night mode, at least based on the normal way it is applied - the user at extension 120 has a button.
We are working with digital trunks. 120 is now a DID - I changed it back to 120 because that's what it had to be before.
Here is Sub-Menu 09...
kwbMitel,
I certainly appreciate your help so far. What's happening is that the main BTN rings straight to the night greeting.
Actually I found extension 120 by using the find ext function in Desktop Device Assignments. That is labeled "main number".
When night mode is off, it should ring...
Where would the 120 station be changed? Menu 35 appears to just display information. Here are two screenshots of Menu 35 and the Expand Set configuration of the device in question.
Does anyone offer phone/remote support for Mitel?
Maybe it would be easier to direct our inbound calls to extension 119 for the time being until we can figure out how to change the extension back to 120. What menu allows you to configure DIDs to extensions?
Yes, SX-200 ICP.
The extension was 120 previously and it's 119 now since it won't let us change back to 120.
Form 35 shows that there is a 119 Access Code defined as a SUPERSET and 120 defined as a Station. All of the other extensions are SUPSERSETS as well.
We inadvertently changed the extension number of a device on the Desktop Device Assignments form.
This happened to be the superset so when we go to change it back we get the following message:
"Access code XXX conflicts with a station or SUPERSET prime number"
Can someone point us in the...
We have a Mitel 5310 conference unit paired with a 5220 IP phone. It was working at one point but stopped. We ordered a replacement 5310 unit (we now have two) but are still not able to get it to work. We have tried the conference unit with a different 5220 IP phone as well.
The 5310 unit...
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