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  • Users: FarhanJ
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  1. FarhanJ

    Telephony Resources does not load in BCM Element Manager

    Thanks. I have updated the system with the latest patches and the issue is now fixed.
  2. FarhanJ

    Telephony Resources does not load in BCM Element Manager

    I have restarted the BCM twice and that didn't fix it. Also, I don't see a service called Telephony... Thanks.
  3. FarhanJ

    Telephony Resources does not load in BCM Element Manager

    It is BCM 4.0 I have Java 1.5 installed on my PC. I installed EM on a different PC but that didn't fix it either.
  4. FarhanJ

    Telephony Resources does not load in BCM Element Manager

    We have BCM 4.0 phone system. In Element Manager, something happened to the Telephony Resourses functionality and now whenever we try to open it, we get this error: "ERROR: Error happened. Error Detail: Telephony programming is temporarily unavailable. Please try again later." Does anyone...
  5. FarhanJ

    Call Center Reporting does not allow year 2009

    Thanks pccal. Actually, the system patch is 99.3 and the RCC patch is BCM_360.224_RCC.61.051. Can I just upgrade RCC or do I also need to apply other patches. In addition, can you provide the link for patches because these are not available at http://www.nortelsupport.net Thanks again.
  6. FarhanJ

    Call Center Reporting does not allow year 2009

    Hello, We have BCM 400 (Release 3.6 build 2.2c)with Call Center. The call center reporting version is v 2.1.051 which does not allow us to pull reports for year 2009 because it only allows you to select years 2003 to 2008. I am wondering if there is any update available for only the reporting...

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