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Hi All , I am trying to setup an ISDN card on a version 1 Topaz At the moment I have the system setup as point to point The issue I have is that a DID caller doesn't receive any ring back ( the extention rings and can answer but no ring ring s heard at the caller end just silence ) If...

Can anyone steer me in the right direction I have just got a few extra lines and wish to forward calls after a caller makes their selection at the VRS message. Eg presses1 or 2 if the extension is busy can I forward them to a hold group or pool that I can answer after I finish the current call...

Doc, You are the master not the doktor! Thanks alot for your help over the last couple of weeks. I sorted out the MOH and the system is working well. Love this website thanks agian.

Ok I managed to get the FAX diversion working and the CO group access sorted. Just have one other question I can’t seem to get the internal music on hold to work (bells or chimes ECT) I have set MOH in menu 5 to internal but it still inst working do I have to change any another settings??

Doktor, Another couple of quick questions I have managed to set the flexi keys to line 3 and 4 (through menu 2) which has solved a few problems. But the strange thing is if I dial 9 for a line out on an analogue ext/handset I get line 6 or 5! But if I dial 9 on a digital EXT/handset I get...

What do you mean by close line 1-2 5-6 i can only select a range from 1-6 in menu 3? eg 3-4 0r 1-2 not both. Very strange all the details show an Aria 20 but it has had me puzzled for the last few days. I will try the flex keys now and see how i go. Thanks

Hi Doktor, Sorry I didn’t realize the system had 2 ISDN trucks built into the mother board. Installed in slot 1 is a LCOB2 (4 x PSTN's). When I purchased the system it had an ISDN card installed in slot 4. But now removed The remaining 4 slots are empty. There is a RJ 45 jack (on the...

I have tried entering the unused CO's..... the combinations i have tried are :(1-2)(3-6)(5-6)(4-6) in menu 3. Bacsically doesnt seem to make any difference to any assigned CO's. There is lines 1 - 4 present at the moment, if i pick up a line off say all 5 exts the 5th ext gives a busy tone. So...

I have emailed the manual that i have been using to the supplied email address. I will give that idea ago and see how i get on with the unused lines i think 5 and 6 from memory. I have tried programming the flex keys numerous ways but it doesnt seem to work. I have been told by others if i...

Thanks Doktor for the info, But it still doesn’t work it comes up with “ISDN line released” when a flexi key is pressed either 1 or 2. If I dial 9 lines 3 or 4 is grabbed (PSTN). How do I change it from 9 to 0? How do I delete the flexi key 1 and 2 assignments and change them to line 3 and 4? I...

The system I have is this one Seen at this link but an Aria 20 not 16 http://www.adept-telco.co.uk/phone-systems/lg-gdk-16a-16e.html. The program manual I have can be used for both the 16 and 20. So I guess pretty much the same system just has a few different bits of hardware. The sticker on...

doktor, It doesn’t work, I tried pressing the TRNS/PGM *# whilst in program mode and the LCD screen just flashes and displays "ADMIN program press flexi key (1-12)" I have the programming manual issue 2.1 on PDF format but I can’t see any programming numbers like the ones u have described. It...

Thanks doktor, I have re-posted in Goldstar forum. I have tried removing the ISDN card and factory defaulting the system again but it hasn’t worked I have tried disabling the ISDN from the respective default trunk groups. Is there other program menu other then ADMIN program which is entered by...

Hi, Not sure if i have posted this in the right place! I recently purchased a second hand LG aria 20 to install in my home/office. the unit is only a few years old but the contractor who removed it turned switch 3 off (the batt switch) so the system has now been restored to factory default! I...

Hi, Not sure if i have posted this in the right place! I recently purchased a second hand LG aria 20 to install in my home/office. the unit is only a few years old but the contractor who removed it turned switch 3 off (the batt switch) so the system has now been restored to factory default! I...