I'm still working on getting exactly what the users are dialing but my guess is the DID. The internal IT team has tested with the SC and that seems to work ok. I believe COGENT is the provider. Was there a resolution other than dialing the SC? We've had it set up this way for years and it has...
I've got a IP500 V2 11.0 with VMPro and it sporadically drops some internal users after roughly 10 minutes. Remote site ip calls have not been affected but there are few calls made this way.
All the internal phones are digital (9508) that are dropping. Trunks are PRI and otherwise stable...
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