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  1. oxendineb

    Call Center Agents in remote location.

    I have the same senario and use IP phones to logg into the BCM with the call center. Since both systems are networked you can use the agent phones to communicate with the others in the office just fine. I have had no problems with it so far.
  2. oxendineb

    BCM 400 I2004

    I have an office BCM 400 Rls 3.6 and I am having trouble connecting my I2004 IP handset to a remote location for demo purposes. I was able to register the handset and could see my line pool working but couldn't get any dial tone or any voice. My BCM has a temporary IP address for this demo. I am...

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