I figured the issue..it was our telco's fault. They didn't rollover the lines here. Anyways. Now that the lines are rolled over, what I want to do is when some calls specific staff's direct #, only the main # rings and then the attendant comes and asks for ext. and then it goes to the ext and...
I am trying to setup voicemail using CallPilot; So far I am able to do so. But I have to enable Auto-Attendant.
Following is what's happening so far:
When an external call comes in directly on some ones' ext. it rings and after 4 rings (i set it to 4 rings) it goes to auto-attendant first...
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