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pndscm - I found what you were referencing. I then found the codes and dialed the on code. Sure enough the phone is now working. Thank you very much!

voicemail is unity. pndscm - what is UTIM? I am unable to find that in the menu?

correct. no light or envelope indicating voicemail. I built a new phone for her and I have the same issue so that would rule out hardware i would think.

Hello, We are on the CUCM 6.1 - I have a phone where the vm light and prompt is not working. I don't believe it's the phone because I rebuilt a new phone and am getting the same issue. The other phones at her office do have this issue and each one is setup the same. Is there something outside...

Hello, running Call Manager 6.1. I want to block the extension number shown from calls coming from our help desk group. I changed the extension numbers so users would not call them directly but instead use the main help desk line. However, when someone from the HD calls another IPT location...

Here is a question. Do I need to have a translation pattern created for the sites main line to translate to the extension assigned for the main line. Currently I do not, I only have the the hunt pilot setup.

Funny you ask. Actually the latter but I have had some cases with other sites where I do get a busy signal when dialing the hunt pilot. I am thinking that I am missing something with the Hunt Pilot setup or setting something wrong. Pin pointing it is the issue! I appreciate any help in...

Our location has the main line ringing into a Hunt Pilot which broadcasts to the group. We run a local PRI at this site. I am getting constant complaints that the line is busy. I have verified that at the time of one of the complaints no lines were in use. I am wondering if my Hunt Pilot...