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We have a Ricoh Aficio MP C400SR multifunction machine that used to be able to send incoming faxes to a network folder. The hard drive died on it and now I'm setting it up again. This is at another location and I need to set it up through the web interface, but am having trouble finding where...

Shortly after I posted this question, I tried a bunch of different things and found your answer. Thank you for taking the time to post a reply. It's greatly appreciated.

We have an Avaya Callpilot and I'm wondering, after someone leaves a voicemail in someone's box, can they get back to the main menu or get to another person's voicemail without hanging up and redialing? I know they can dial 0 to get the operator, but our users want to be able to get to another...

I would like to know how I can retrieve a voicemail message from the Call Pilot and throw it into a folder for a user so they can do whatever they want with it. Is there a specific location voicemail messages are stored? Right now this person is putting their phone on speaker, and using their...

I think I figured it out. If you listen to the entire menu, you get to the person's voicemail. If you press 1 the second the option is available, you get disconnected. Is there anyway to fix that? Everytime I listened to the entire menu I got through to voicemail. It's like there needs to...

I already have EFD & EHT pointed to vmail, but I did change SFD to SFA in CLS. But if I recall correctly, this phone was originally setup as SFA before support went and changed that setting. Also, the xfer block for both busy & failed is pointed to the attendent.

We have a Nortel option 11 – it was upgraded to a CS1000E. Call Pilot is Build 05.00.41.20

I have a menu within our system that is for setting up receiving appointments. Option 1 dry/frozen Option 2 produce Option 3 meat The problem is when the people at these extensions are on the phone, it disconnects the caller and they don't get to the person's voicemail. However, if you dial...