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  1. Jeb2008

    Easy One

    Can someone please let me know how to set the system time on a BCM 400 with 4.0 SW? Can it be done from a phone or is a network connection needed? Thanks
  2. Jeb2008

    Need to dial Ext Twice from AA

    I have a CICS with Callpilot 100 where a caller goes into the AA and selects an extension at first hears a error message saying, "that is an invalid extension". But if they re-dial the same extension is transfers to it. Any idea why?
  3. Jeb2008

    BCM 400- Remote Access to voice messages

    Thank you! I'll check that. Is the CoS in the Set Profile kind of like the Norstar?
  4. Jeb2008

    BCM 400- Remote Access to voice messages

    I have a BCM 400 Rel 4.0. Some of the users can access their mailboxes by pressing ** at a greeting or AA prompt but others get "Exiting the system" and are disconnected. The system has been rebooted with no effect. They have all initialized their mailboxes and we also tried using 88 instead of...
  5. Jeb2008

    Callpilot External Access

    New to BCM and have users that can't access voicemail boxes remotely. When they press ** at the AA greeting they just hear "exiting the system" and it disconnects. They have all initialized their mailboxes already. Any ideas?

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