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  1. troy0270

    Preview Mode/Inbound Calls

    Is there a way to route an incoming call to an agent that is in Preview? The agent is previewing and has not yet executed the dial for the call and inbound calls are in queue. ePro 5.2.... Thanks, Troy
  2. troy0270

    AMD Blaster Campaign

    We are trying to run a "Blaster" campaign where we have recorded a message and want to play this message on every answering machine that we reach. The problem is that it is cutting off the first part of the message. For example, the message says "This message is for John Doe, blah blah blah" and...

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