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Thank you for the insight sir. I have backed the system up with old SD card R6.1 and am testing now. I will have to go back to supplier and get this rectified. Appreciate your help. Stay warm. I'm in Canada.

I have the essential R9 license, IPO LIC PREFRD (VM PRO) RFA LIC:DS, I was told that would allow the upgrade. I had vmPro in the existing system.

I have an IPO V2 that I took from R6.1 to R9.0.1(845). The upgrade seemed to take but the licenses aren't available to the sets. I also have 2 vmail ports and power,office and mobile users say they don't see the Preferred license, but that license shows as valid. Anyone have an opinion here?

Can you point me to the right information to research this a bit further? bcs

The system is good as it will work on raw internet. For this customer it doesn't apply as his system is set up and they don't want to change it. Your saying that some routers just don't allow H323 to work? bcs

I have an IPO V2-R8 in one city, I'm trying to run a 9620 set in another town. Phone will work on raw internet, but as soon as it is connected to a router, i.e. Cisco DPC-3825, it will not continue to register. It will allow an extension and password to be entered but sticks on discovering the...

Guess a full backup would be in order. It's when they do remember the operation that you have to duckncover.

You mean crack the KSU and remove and reseat the daughter board? Does this cause any programming or licensing loss? It would be a nice fix. Thanks. I tried getting to Westcon about this problem, they said they had no access to Norvaya(nice) as to the MICS either. Hope the shakedown pulls...

So am I to assume that no one has run into this one before. Just trying to follow up. bcs

Both. Visually the set is working, time/date, able to activate buttons, but no sound transmitting or receiving. It's been pretty interesting so far.

I have a client with a MICS w/7.1 sw, CP150, PRI and multiple 0x16's. They have random sets and ATA users that lose voice path very intermittently. Digital will still have programming, outcalling and feature use, just no communication can happen.I have had to reset the system in the past to get...